goPhysio has been recognised with an award for excellent customer service by healthcare search engine WhatClinic.com, based on feedback by customers over a twelve month period.
The award is based on feedback from patients, and combines scores for excellent customer service and timely consumer feedback. Customers rated clinics based on how well the clinic treated them, how quickly they were contacted and seen, and how happy they were with the treatment.
goPhysio’s Non-Clinical Director, Fiona today said
“We are delighted to be recognised for our commitment to customer service. We work really hard to provide a supportive, friendly and caring environment for all our customers. It’s such a crucial part of the care we provide and it’s great to be recognised for what we do.”
WhatClinic.com CEO Caelen King congratulated goPhysio and said
“This is the 7th year we have run these awards. Every year, the standard goes up and up – and I’m delighted to recognise those clinics that are putting the needs of the patient first, every single day.
It’s the customer who selects our awards winners, by their clinic ratings and the feedback they leave about service and experience. We believe that empowering the patient with accurate information is the future of a successful healthcare market.”