Connie Caplen
Connie Caplen
I graduated from Bournemouth University in 2023 with a BSc in Sports Therapy. I am a member of The Society of Sports Therapists and work as a Sports Therapist at goPhysio, helping people understand what is causing their pain or injury, reduce symptoms and build a clear, practical plan to get back to moving well.
I particularly enjoy helping people with sports injuries, knee, ankle and elbow pain, and those who want to return to exercise or sport with confidence. I have a special interest in later-stage exercise rehabilitation, functional progressions and return-to-sport planning, especially for netball, rugby and basketball players.
I have completed APPI Matwork Level One and APPI Matwork Level Two Pilates training, as well as Level 3 Sports Massage, first aid, dry cupping and dry needling training.
My appointments are structured, friendly and hands-on. We start with a conversation about your symptoms, lifestyle, sport, work and goals, then assess how you move. I explain things clearly, without jargon, so you understand what is going on and what we are working towards.
Alongside my work at goPhysio, I support Itchen Basketball Academy as Basketball Academy lead, working with young athletes in a performance environment. This supports my interest in sport-specific rehabilitation, pitch-side care, injury prevention and helping athletes return to training and competition safely.
I also enjoy supporting children and teenagers with injury, movement confidence and return to sport. I have completed additional training through Kids Back 2 Sport, which supports clinicians in assessing and rehabilitating young athletes safely. I also like helping desk-based patients with posture, movement habits and Pilates-based exercises, and supporting people over 60 to build strength, confidence and everyday function.
A big part of my approach is education. Many people come in feeling worried, frustrated or unsure whether they are making things worse. I want patients to leave thinking, “I finally understand what’s going on.” We set expectations together, agree realistic goals and focus on measurable progress rather than guesswork or fixed timelines.
Treatment may include hands-on techniques, sports massage, exercise rehabilitation, dry cupping, dry needling, Pilates-based exercises and clear home exercises. The aim is to help you feel informed, confident and actively involved in your recovery, rather than feeling like you are simply waiting for things to improve.
Outside of work, I love sport — whether that’s rugby, football, netball, tennis or anything competitive. I also help out at a local rugby club providing first aid and support, and I’m known there as the club baker, making sure there is something sweet for the players after every match.
You can also connect with me on LinkedIn.
Reviews
Real Feedback From Real People
Posted on Antonia PerezTrustindex verifies that the original source of the review is Google. We got an appointment promptly, the appointment went smoothly. Very nice physios. 👌Posted on Fran HelenTrustindex verifies that the original source of the review is Google. Really knowledgeable and supportive, with clear advice to help. I feel so reassured after this appointment, highly recommended, they really listened to me. Thank you.Posted on Brenda HinnellTrustindex verifies that the original source of the review is Google. First visit and in urgent need of physio as really suffering from not being able to run. Lottie was very patient and understanding with a lovely manner. She worked wonders and I am looking forward to my next visit.Posted on James GriersonTrustindex verifies that the original source of the review is Google. Great first appointment, really listened to my problems annd thorough anssessment and have come up with a clear rehab plan to get me back on track.Posted on Nuisha RussoTrustindex verifies that the original source of the review is Google. I had a really good visit to GoPhysio. I have had sciatica for two months and it wasn't showing any signs of improvement. Sophie gave me a thorough assessment and then provided acupuncture and ultra sound. After one visit my sciatica has almost gone. I am really pleased.Posted on kay luffmanTrustindex verifies that the original source of the review is Google. Everyone at go physio is so helpful & friendly. I have been receiving treatment for golfers elbow from Hannah Gelder, and couldn’t be happier, I wish I had gone earlier! She explains everything well, and guides you through exercises etc. very amiable and makes you feel at ease. Highly recommendPosted on Chris KitchenTrustindex verifies that the original source of the review is Google. They are a great friendly team who always manage to sort my sports injuries out. Can recommend them highlyPosted on Mark DeweyTrustindex verifies that the original source of the review is Google. Go Physio definitely the place to go, came away feeling better and reassured and with a plan going forward.Posted on Christine RawTrustindex verifies that the original source of the review is Google. Very professional service and excellent treatment. Listened and gave good advice.Posted on Kay HortonTrustindex verifies that the original source of the review is Google. I have been attending goPhysio for about two years. As a company they are very professional and provide a very good level of service to include efficiency and courtesy and are always consistent in their approach. This very much includes the admin /reception team whom are the first people you make contact with. My Physio has excellent knowledge and has assisted me with sound advice and ongoing exercise regimes which are achievable and realistic. This has supported me well in between appointments. Although always busy I am normally able to see Roz at a mutually convenient time. Thank you to all the team