December has become a great time for us to review the year, not only because it’s the end of they year, but it also marks the anniversary of our move to our great new clinic space in Chandlers Ford. This year we celebrate 6 years at our ‘new’ clinic in Chandlers Ford, and over 21 years since goPhysio was born!
The turbulence of the last 3 years hasn’t escaped us, as we’ve continued to navigate the ongoing impact of the pandemic, the cost of living crisis, the energy costs and the far reaching consequences that this has all had and is having on us as individuals, our local community, a nation and the world. But we are very grateful that it all feels a bit more ‘normal’ this year and have embraced the fact that instability is actually the ‘new normal’!
In the economically challenging times, that we’ve now been experiencing for a number of years, the journey as a small business owner isn’t always easy. But, we stay focused and as business owners, make sure we really look after and invest in our team so that they can do what they’re best at – looking after you guys, our patients & customers!
Despite being a place where we are frequently helping people who are in pain, may have been suffering for some time and are often frustrated and confused, the positive, friendly and buzzing environment is palpable. As you walk round the clinic, there’ll often be sounds of laughter and happy chatter. It really does make me feel proud and content at what we’ve built.
So, what has 2022 looked like at goPhysio?
We’ve helped LOT’S of people…….This year, so far, we’ve…..
- Provided just over 8,700 physio, massage & sports therapy appointments
- Run over 900 specialist Mat & Reformer Pilates classes
- Registered over 1,700 new patients to the clinic
We respond to your thoughts and feedback and as a result of this year we’ve introduced:
- A new exercise prescription software called Rehab Guru
- Our team have completed extensive training and development. This includes Kim, Roz, Sheena and Duncan all complexing their APPI Pilates Instructor certification, Duncan complexing his APPI Pilates Reformer training, Francesca learning all about women’s health and menopause, Roz extending her knowledge on osteoporosis and wider team training on mental health, wellbeing and resilience, neurodiversity, Shockwave Therapy and so much more! (We invest a lot on in house and external training to help offer you the best possible care).
- Special discounts for our local community, sports organisations and employers. Read more here.
- A refer a friend reward scheme
- PAYG Pilates, to make it more flexible for you to join Pilates
- Positive Steps, our specialist small group sessions for those 60+ is back due to popular demand. Sessions run every Wednesday and Thursday. Find out more here.
Good Things Happen Here! A highlight of our year has been sprucing up the outside of the clinic with a wonderful mural.
We love the message this conveys and it encompasses the positive impact we strive to have as goPhysio. Huge thanks to local artists, Two Sisters, for their amazing work!
We’ve also filmed LOT’S of videos and grown our YouTube Channel. Take a look and subscribe here. It’s not always plain sailing though, take a look at all our bloopers made along the way in the video below!
5* Google Reviews We’ve now received 292 5* Google Reviews, something we’re extremely proud of. If you’d like to leave us your thoughts, you can do so here. This small gesture makes such a difference to a small, local business, so a huge thank you to everyone who’s left us a Google Review or who recommends us on Facebook.
Booked an appointment online the same day with Sheena. Booking system really simple. Facilities professional and welcoming. Sheena very easy to talk with and after an initial assessment and some work, I was given homework to help before the next session! Several sessions later I am as good as new. Would not hesitate to recommend goPhysio in Chandlers Ford to anyone in need of physio, sports therapy, and a whole host of other services.Carol B
This year, we maintained our spot in the 3 Best Rated as being in the top 3 best Physiotherapists in Southampton. 3 Best Rated use a 50-Point Inspection which includes local reviews, history, trading standards, ratings, satisfaction, trust, price and general excellence, so we are delighted to feature in their top 3! We’ve held this position for many years now and work hard to maintain such high standards and recognition.
Once again we supported the fantastic local event, The Eastleigh 10K, in March this year. Our team worked tirelessly to massage over 150 runners before and after the event. It was such a great experience for all involved and we are delighted to be part of the 2023 event next year, which will be our 5th year as Official Health Partners. If you’re running, keep an eye out for special offers and events coming up in the new year.
The goPhysio Team
This year, Katie returned from maternity leave meaning we said goodbye to Michelle, who was holding the fort whilst Katie embraced being a new Mummy! Chloe joined us at the end of 2021, as part of the Government Kickstart Scheme in a new role as admin and social media assistant. After a whole year with us, Chloe has started a new adventure – you can read more about her Kick-start journey here. We created a new dedicated soft tissue therapy team this year, being joined by the fab Beth, Sean, Harry and most recently, Sonia. Now in her final year of her Physio degree, Beth is concentrating on her studies, but we hope to welcome her back next year!
We celebrated some big work anniversaries this year, with Angie being with us 10 years and Roz 5 years!
What does 2023 have in store?
We’ll be looking to expand our clinical team in 2023. If you’re a Physiotherapist, Graduate Sports Therapist or Soft Tissue Therapist, we have some exciting new roles coming, so keep a look out. If you’d like to enquire informally and come and see what we do and how we work at any time, please feel free to drop our Non-Clinical Director an email, fiona@gophysiotherapy.co.uk
We want to make sure that you remain our focus and keep doing what we do, really well! That means continuing to invest in our team and always actively seeking ways to improve.
If you’d like to start 2023 feeling great, looking forward to taking on new challenges and taking care of your body so that you can actually do what you want to do, get in touch. You can drop us an email, book a consultation online or give us a call on 023 8025 3317.