It’s really easy to make an appointment at goPhysio in Chandlers Ford or Ampfield Meadows.

Simply complete this enquiry form to get started. Once we’ve received your details, our friendly Patient Services Team will call you back during our opening hours to guide you through your options and find the best appointment for your needs.

You can also call us directly on 023 8025 3317 during our opening hours if you prefer to speak to someone straight away. 

If you’re local, you’re always welcome to pop in and book in person!

At goPhysio, we do everything we can to make booking quick, flexible, and stress-free, so you can focus on getting the right care as soon as possible.

We sadly find that some people are sceptical about physio because of their experience of NHS physio. There is immense amount of pressure on NHS services, which unfortunately can limit the input they can provide.

Here at goPhysio, you will have a very different experience. We spend time with you really finding out about you, how the injury or your pain is impacting you and what you’d like to be able to achieve or do. We then set out to put together a comprehensive plan to help you achieve your goals. This may include a huge range of treatments such as manual therapy, acupuncture, shockwave therapy, graded exercises and advice and support. We really find value in offering ‘hands on’ treatments that the NHS can now rarely offer.

Because we have a range of services all on-site, we go beyond the treatment room and back to doing what you want to do!

No, you don’t need to see your GP first. At goPhysio, you can book an appointment or make an enquiry directly with our physiotherapists – no referral needed. This means you can get help quickly, without waiting for a GP appointment or referral.

As highly qualified, HCPC-registered physiotherapists, we’re often the first point of contact for people with pain, injuries, or movement problems. We’ll assess your condition, explain what’s going on, and create a clear treatment and recovery plan straight away – helping you take positive action and feel reassured without unnecessary delays.

For your appointment at goPhysio in Chandlers Ford, wear comfortable, loose-fitting clothes that allow you to move easily and that let your physiotherapist see and assess the affected area. For example, wear or bring shorts if we’re treating your leg, knee, or hip; A vest top is ideal if we’re assessing your neck, shoulder, or upper back; Trainers are best for any movement-based sessions, such as rehabilitation. 

If you’re coming straight from work, don’t worry – we have changing facilities available. Your comfort and privacy are always our priority.

In short: wear something comfortable that lets you move freely so we can give you the most effective treatment.

Payment is due at the end of every appointment. Our preferred method of payment is by card but we can also take payment online securely via Stripe. We can email over a copy of your receipt if you need it. We do not work directly with any private medical insurance companies. Depending on your policy, you may be able to claim back your fees. We advise that you check the full details of your policy prior to booking an appointment.

There have been many changes with the way health insurance companies cover physiotherapy recently. Subsequently, we require all patients to pay for their physiotherapy appointements up front per appointment. We will provide you with a printed receipt which includes your Physiotherapist’s HCPC number, which you can then provide to your individual insurance company. Depending on your individual policy, you may be able to reclaim some or all of your fees. Policies and cover varies widely now and we are unable to accept any responsibility for the amount you may be able to recaim from your insurance company. You will be responsible for any shortfall.

If you are looking to claim back your fees through your health insurance company, please do let us know, as not all our Clinicians are recognised by health insurance.

If you need to change or reschedule your appointment at goPhysio in Chandlers Ford, it’s really easy. Just call our friendly Patient Services Team on 023 8025 3317 during opening hours, and we’ll help you find a new time that suits you.

You can also use our Contact Us form if that’s easier – we’ll confirm the change as soon as possible.

If you need to reschedule or cancel your appointment at goPhysio, we ask that you give us at least 24 hours’ notice wherever possible. This allows us to offer your slot to another patient who may be waiting.

We understand that sometimes plans change, and we always aim to be flexible and accommodating, so please don’t hesitate to get in touch if your appointment needs to be moved.

Important: Appointments cancelled or changed with less than 24 hours’ notice will incur a late-cancellation charge, as the slot may not be re-allocated to another patient. Appointment times are valuable, and we send timely email reminders to help you remember your booking.

Not really, just yourself! However, if you have had any tests or investigations related to your problem (like a scan or X Ray), it can be helpful to bring these along. If you are being assessed for an injury which uses some equipment, it may be useful to bring this along e.g. running footwear.

goPhysio has 2 locations, our main Chandlers Ford Clinic and our clinic at Ampfield Meadows. 

Our main goPhysio Chandlers Ford Clinic is conveniently located in the heart of Chandlers Ford, near to Chandlers Ford Station, opposite Charles Baynham Butchers. We are on the main Bournemouth Road, just off the M27 and M3. We are easily accessible from Eastleigh, Southampton and Winchester and are on the Bluestar 1 bus route. 

We have a private car park just behind the clinic. As you approach us by car, you’ll see signs on the side of the clinic directing you to the car park. There is also ample free parking in the surrounding area. 

Our goPhysio clinic at Ampfield Meadows is conveniently located in Ampfield, near Romsey, Hampshire. By car, it’s easily accessible from the A27 and M27, with free on-site parking for patients.

Whether you’re coming from Romsey, Chandlers Ford, Winchester, or Southampton, our team will guide you – just call 023 8025 3317 if you need directions.

At goPhysio Chandlers Ford, your first physiotherapy appointment usually lasts around 45 minutes. This gives your physiotherapist time to listen to your concerns, carry out a thorough assessment, and begin your treatment plan.

Follow-up sessions are typically 30 minutes, depending on your needs and the type of treatment you’re having.

Your physiotherapist will always explain what to expect so you can plan your visit with confidence.

Your first appointment at goPhysio in Chandlers Ford is all about understanding your problem and helping you get started on recovery straight away.

We’ll begin with a detailed conversation about your symptoms, lifestyle, and goals. Then, your physiotherapist will carry out a physical assessment to identify what’s causing your pain or injury.

You’ll receive:

• A clear diagnosis and explanation in plain language.
• An individualised treatment plan tailored to you.
• Advice and exercises you can start immediately.

Most patients start treatment in the very first session, so you’ll leave with a plan and progress already underway.

Absolutely – at goPhysio Chandlers Ford, we specialise in helping people recover from sports injuries of all kinds, from running and football to tennis, cycling, and gym training.

Our expert Physio’s and Sports & Rehabilitation Therapists provide:

• Accurate assessment and diagnosis of your injury
• Hands-on treatment to reduce pain and restore movement
• Rehabilitation programmes to rebuild strength and prevent recurrence

Whether you’re an elite athlete or an active beginner, we’ll help you get back to what you love, safely and quickly.

At goPhysio Chandlers Ford, we help people with a wide range of pain, injuries, and movement problems, including:

• Back and neck pain
• Sports injuries and muscle strains
• Joint pain and arthritis
• Post-surgery rehabilitation
• Work-related or posture issues
• Tendon and ligament injuries

Whether your problem is new or long-standing, our experienced team will find the cause, treat it effectively, and help you prevent it coming back.

We also have a specialist service to help people with BPPV (dizziness), Shockwave Therapy, Acupuncture, provide a Manual Lymphatic Drainage service and have Therapists with specific training to help children and teenagers with sports and other injuries.