Physiotherapy

The NHS is under immense pressure, this means that time and resources are limited. Waiting lists can be extremely long and as a result of Coronavirus, many appointments are now online or by phone only. If you do get to see someone, you may have a limited number of appointments.

The good news is, no, you don’t. You can decide yourself that you’d benefit from physio and just give us a call to make an appointment or book an appointment online.

Having to go to see your GP is a fairly traditional route. More often than not, for a mild to moderate musculoskeletal (MSK) injury, they’ll just advise you rest and take painkillers for 6 weeks anyway. To be referred to NHS physio, you’re likely to still need to see your GP first. However, there is even a move now in GP surgeries to have physiotherapists as the first point of contact for MSK injuries. Given that consultations for MSK conditions make up an estimated 30% of a GP’s caseload, having physiotherapist take over this role is great!

So, if you have a sprain, back pain, sports injury, neck problems, postural issues, muscular or ligament injury – anything affecting your muscles, bones, joints, you can come directly to see us. This saves you precious time and delays in your recovery so you can get back doing what you want to be doing.

There have been many changes with the way health insurance companies cover physiotherapy recently. Subsequently, we require most patients to pay for their physiotherapy appointments up front per appointment.

We will email you a receipt which includes your Physiotherapist’s HCPC number, which you can then provide to your individual insurance company. Depending on your individual policy, you may be able to reclaim some or all of your fees. Policies and cover varies widely now and we are unable to accept any responsibility for the amount you may be able to reclaim from your insurance company, so we advise that you check your cover prior to booking.

We do have direct payment arrangements with AXA and AVIVA, so if you have private medical insurance with these 2 companies, please call us first so we can let you know our provider number, so you can come to see us for your physiotherapy.

We will give you an idea of how many sessions we think you’ll need at your first appointment. The number of appointments and length of treatment will depend on many variables, including how severe your injury is, how long you’ve been suffering, how well you comply with our advice and any exercises to do between sessions and what your personal aims and goals are.

Physiotherapy is effective at helping people with all aches, pains and conditions that affect your muscles, joints and other tissues throughout your body. This includes more common conditions such as back pain, sports and occupational injuries, long-standing conditions like arthritis and after surgery.