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Pilates Membership & Booking

Bookings for our Clinical Pilates are managed directly through the clinic. To join our classes, you need to sign up for our Pilates Membership.  

How To Get Started With Clinical Pilates Classes at goPhysio

  1. The first step is to take a look at our current timetable so you have an idea of what class or classes you might be interested in. When you join our Pilates, you’ll sign up for a regular, weekly class and your place in that class is guaranteed every week.
  2. Next you'll need to speak to one our our helpful Patient Services Team, either by popping into the clinic or giving us a call on 023 8025 3317.
  3. When you speak to our Patient Services Team, if there is space on your chosen class, you may be able to join straight away. If there isn’t a space, your name can be added to our waiting list(s) and we will contact you as soon as a space becomes available.
  4. If you're new to Pilates or goPhysio, you'll need to book a Pilates Start Up session. You can book this as soon as you know whether there is space in your preferred class. The Start Up is essential so we can screen you for any injuries or particularly weak areas, find out exactly what you want to achieve by coming to Pilates and teach you the basics before you start. This is commonplace for any Clinical Pilates classes and will really help you get the most out of the classes. If you’re signing up to our Pilates Membership, you’ll receive the £40 Pilates Start Up free of charge.
  5. Come along to your Pilates Start Up session.
  6. After your Pilates Start Up, if you’re joining our Pilates Membership, we’ll confirm your preferred, regular class, the start date and take payment in person for the remainder of that month and the first month’s class membership (depending on the date and whether there is enough time to set up your Pilates Membership Direct Debit).
  7. You will then be sent an email inviting you to set up your regular Direct Debit payment online. Please follow the instructions on the email in order to activate your membership. 

Membership Benefits

Becoming a member of our goPhysio Pilates, you'll receive a number of benefits:

Membership Costs

  • 1 Class a week is £60 a month 
  • 2 classes a week is £115 a month 

Membership FAQs 

Why do you operate with a membership system and not pay per class?

Pilates is a form of exercise, like most, where the best benefit is gained from practicing regularly. We want you to get the most from your classes and from over 10 years of teaching have found that having that regular commitment of a regular, weekly class will help you get the best results. With busy lives, it's all too easy to dip in and out and something else becomes a priority over yourself. So, having a regular class that you're committed to helps support you to invest time in yourself for your health and wellbeing. 

Over the years, we've also learnt that our Pilates attendees really value having a space in their regular class. It forms part of their weekly routine and strong friendships are formed with other attendees. When it came to having to re-book, people were fearful of loosing their space and had the worry of not missing booking deadlines or remembering to pay. Having an automatic payment system addresses all this and makes it easy and hassle free. 

What happens if I miss a class?

We offer a unique 'make up class' system. If you aren't able to make a class, for example you are unwell or going on holiday, please let us know. We ask for 24 hours notice. You will then have the opportunity to make up your missed class from any of the 20 classes a week we offer. You will need to make up your missed class in the same calander month. Make up classes can not be carried over. 

I’m going away for 3 weeks in the summer or my Children are on school holidays, so I can’t come over the summer, what options do I have?

There are 2 options you can choose from:

  1. You can tell us you are going to be away for 3 or more consecutive weeks and we will make a note of this on our class record. You will then be given an extended period over which you can make up your missed classes, to include the month before and month after your missed classes. So, if you are away in August, you can make up your missed August classes in July or September - this allows amble time to make up these classes so you don’t miss out.
  2. Your DD payment is totally in your control. You can cancel your monthly DD for the month that you won’t be attending Pilates. All you need to do is contact your bank, allowing at least 4 working days before your DD payment is due, and they will cancel your DD. We will be notified that your DD has been cancelled and take your name off of the class list for the following month. When you’d like to re-start Pilates, just get in touch - either drop us an email or call reception. We’ll confirm which classes have spaces and allocate you a place in your preferred class (subject to availability). You’ll then receive an email invitation to set up a new DD and you can re-start Pilates. It really is very easy! If you choose this option, we won’t able able to guarantee that you’ll get a space back in your regular class, but if you’re flexible with classes you may prefer this option. 

Can I set up my DD by phone or in writing? 

Unfortunately, we are unable to offer this as an option. Setting up your DD online provides the most secure option for you (no credit card is required). It requires you enter just 6 pieces of information online in a very simple and easy to follow format:

  1. First name
  2. Surname
  3. Email address
  4. Sort code
  5. Account number
  6. Postcode 

The details are entered directly onto the secure GoCardless site and goPhysio do not have any access to any of your personal or banking details. It isn’t ‘online banking’ and is a fully secure site. Your payments will be fully protected by the Direct Debit Guarantee. 

If we were to introduce paper or phone set up options, we would have to retain paper copies of your information in order to meet financial regulations. We felt that this option was far less secure for you and not necessary in the modern age! 

If you aren’t confident setting up your DD online, we’d be more than happy to assist you at the clinic, please let us know.

Can I do additional classes? 

Yes, if you’d like to do ad hoc extra classes you can do this on a ‘pay as you go’ basis. The cost of extra ad hoc classes is £15 a class and is subject to availability. 

What do I do if I want to stop coming to Pilates?

All you need to do is contcat your bank to cancel your DD. You will need to allow at lesat 3-4 working days for your bank to actoon this. The DD is taken on the 25th of every month, so please bear these dates in mind if you do want to cancel. 

Read a comprehensive goPhysio Pilates Membership FAQs here

Additional Information

Pilates at goPhysio

goPhysio at a glance...

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Best Facilities

We invest in our clinic and facilities, providing you a top notch experience in wonderful surroundings.

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Appointments within 24 hours

We guarantee we will offer you an appointment within 24 hours of you getting in touch.

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Free onsite parking

We’re easy to get to and find, with free parking and excellent public transport links.

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15 years in the business

Through our many years of experience, we’ve learnt to deliver the best possible care and service.

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You

Our care is focused on listening to you, solving your injury problems and achieving your goals.

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Get to the root

We quickly get to the bottom of your problem, finding and addressing the real cause, not just the symptoms.

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Hands on therapy

You'll benefit from our hands-on approach, perfected through years of study, dedication and practice.

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Integrated approach

Our expert team will solve your injury puzzle, providing seamless care between our range of services.

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